Through the senior leadership team, Insurance House Company would like to express its sincere gratitude and appreciation to Incuvate, led by Mr Samir Awarkeh, for their substantial contributions to the IHC transformation project. This project has had a constructive impact on vital features of our Company, such as revamping our organizational structure, developing corporate governance, and strengthening controls. Incuvate also played a fundamental role in crafting our internal policies, procedures, and manuals. We are thrilled to witness the remarkable outcome achieved through the meticulous application of regulatory standards within the insurance sector in Saudi Arabia. Furthermore, we commend Incuvate  for delivering on all project objectives within the timeframe.

Incuvate played a pivotal role in facilitating our business transformation, spanning every facet of our operations, customer service, reporting structure, and organisational hierarchy. Their assistance guided our team through each stage of the transformation process, enabling us to comprehend, embrace, and ultimately implement these changes. Their support was invaluable in navigating one of the most substantial challenges faced during a significant business transformation. Under the leadership of Samir and his team, this transformation was executed within the project timeline, demonstrating their effectiveness in turning this vision into reality.

The decision to adopt online shopping was a significant one for us, and it required a strategic partner who understood not just the business and technical aspects but also the essence of our brand. Incuvate team emerged as the perfect collaborator, guiding us through a seamless and comprehensive transformation. They demonstrate expertise, offering tailored solutions that align with our brand identity and values. Their holistic approach addresses every facet of our transition. Incuvate’s commitment to knowledge transfer fosters innovation within our organisation. We enthusiastically endorse them for their exceptional guidance, expertise, and steadfast support. Incuvate not only modernises our operations but preserves our brand’s essence, ensuring our success.

Collaborating with Samir Awarkeh and the Incuvate team was a remarkable experience. Their expert guidance and support were influential in helping us surmount challenges as we built a comprehensive infrastructure. The transformation project provided by Incuvate incorporated the development of internal policies and procedures, enhancement of corporate governance, and restructuring of our organisation. Samir once again demonstrated his professionalism and expertise, reaffirming his exceptional capabilities. Our engagement was a definite success, and we are absolutely delighted with the results we achieved.